We deliver Themes within 24 hours for 95% of the projects. Despite our best efforts, delivery for 5% of the projects was delayed beyond the estimated time. Even after accounting the delays, our delivery is much faster than other service providers. However, some projects may have strict deadlines. If you are dealing with such projects then it is necessary to provide complete details in the initial request for quote. Ensure that you are sending the following info:
- Send the layered PSD files with the project details (list of required features).
- Send the font files used in the PSDs.
- Reference to other websites should be used only for illustration purpose and not to get an estimate without complete specs.
- If you need assistance with Theme installation then provide admin access to FTP and WordPress. If WordPress is not installed then provide access to the FTP, MySql and server (cpanel, plesk etc.).
- If you don’t have a PayPal account then request for other options.
If we receive the above details in the first email then we can avoid delays in communication and ensure 24 hour delivery. After receiving complete details, you will receive the price quote in the initial response and you can pay the deposit amount(50%) to start work on your project. We delight in delivering on time and hope that we will be successful in our commitment to 24 hour delivery for all projects.